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Why Kenyan customers choose TANFON SOLAR

2024-07-01

Why Kenyan customers choose TANFON SOLAR

Customer Roshan has been doing solar energy in Kenya for 4 years and has been working with several Chinese brands, but now he chooses TANFON to cooperate with 150KW off-grid solar energy storage system for his government project Wajir Hospital. This is also a kind of trust he has in TANFON.

He mentioned that he chose TANFON SOLAR because we are reliable, the product quality is good, and he enjoys our service.
He will also let TANFON provide services for industrial and commercial solar energy systems.

We will do our best to live up to the partners who trust TANFON.
Let us open up more East African markets together.

Frequently asked questions

What happen if the solar system is not tested as a complete set running before shipment?

If the system test is not done before shipment, you may receive the system and find it incompatible running, especially for a lithium battery system, the communication connection and other problems may occur, affecting your normal use.

What is your maintenance rule?

With lifelong maintenance and Professional customized design, Tanfon's commercial and residential solar systems reduce financial expenses and energy autonomy.Buy Tanfon's solar system, and get a free smart lifelong maintenance butler APP!

what is 360° guarantee?

The installation and use of energy storage systems have great hidden dangers reason why we offer a 360° guarantee on all our products. 1) We use German 5S technology, which makes it easy to carry heavy loads for 365 days. 2) Two-way flame retardant protection technology provides 650°C high temperature protection for wires; 3) Our unique IOT App solar housekeeper helps the system get 2 times longer lifespan. Courtesy reminder: TANFON Safety solar system protects YOU and your belongings

Why can't the solar system be connected properly even though with installation instructions?

1) There are many suppliers who are just product traders. You give him money and he gives you the goods, so he is only responsible for the product, not for your use. Please identify smartly before purchasing. 2) The installation instructions are not detailed enough, and your electricians cannot understand well. 3) There are many suppliers with no English-speaking technician support, so they cannot provide you with good and prompt service in terms of installation support.

How to solve the after-sales problems?

One-to-one after-sales service, giving installation guidance and maintenance guidance. Teach you how to extend the life of solar energy.

What is the difference between a supplier who sells products and a supplier who sells service?

The supplier who sells the product, will win your order with a low price. You pay and he ships, the cooperation will be terminated. For a supplier who sells service, sending the goods to you is just the official start of the service. And he will consider more on installation and daily use for you. Throughout the product/system design process, he will also think about the convenience of the product/system from the perspective of your use, so that you will be less troubled. To have engineers provide one-to-one technical service support, is truly taking the final responsibility for the service life of your products.

Why Kenyan customers choose TANFON SOLAR

Frequently asked questions

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